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Buying a car online with heycar

Buying a car online just got easier. Search the best quality used cars in the UK to find the one for you, all from the comfort of your home. Every car comes with a 10 day money back guarantee and free home delivery.

How it works

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    Buy completely online

    Buying online puts you in the driver’s seat without needing to leave your sofa. Search and find the car for you with all the information you need at your fingertips.

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    Just a few easy steps

    Complete your order with a refundable deposit & receive and sign your order form by email. We’ll guide you through each step along the way. You can even part exchange your car online to put towards the cost of your new wheels.


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    Free home delivery

    Enjoy the flexibility of getting your new wheels delivered anywhere on the UK mainland - and better yet, delivery is on us!

10 day money back guarantee

We’re confident that you’ll love your car - but to give you some extra peace of mind, we offer a 10 day money back guarantee. So you can worry less, and enjoy your new car more. Find out more here.

Dedicated customer service

Our team of experts are on hand via live chat to guide you through the process, and video viewings of your new wheels are available if you’d like a more personal touch.

Free concierge service

With heycar concierge, you have a dedicated team who’ll help you keep track of all that car admin. From finding and booking services and repairs, to organising roadside recovery and even helping you find a discount on it all.


£50 free fuel to get you on the road

Your first journey’s on us. Get a £50 free fuel card when you buy any car. Just activate heycar concierge - our free car admin service - and we’ll pop your card in the post. It's as simple as that.


A warranty with every car

All our cars available to buy online are manufacturer approved and come with a 12 month warranty so you can drive away worry-free. Just in case. And - even better - every car is quality checked. 

FAQs

Can I test drive the car before I buy it?

Unfortunately not. But, if you’re unhappy with the car when you collect it, or it’s delivered to you, you have the right to return the car within 10 days under our money back guarantee. 

Can I see a video of the car?

Most of our cars already have a video on the car details page. If the car you've got your eye on doesn't have a video you'll see a button on the car details page, hit that and the dealer will send you a video.

Can I buy in cash or with finance?

With heycar ecommerce you can buy in cash, or with a finance loan you have secured elsewhere. Online finance applications are not currently available when you buy online with heycar

I have finance already on my current car - what do I need to do?

You can usually swap your car in the middle of a finance agreement (either on HP or PCP). The best bet is to contact your lender and the dealer as there may be a minimum term in which you can’t switch.

Can I trade in my current car?

Yes you can trade in your current car. You'll just need to give us your registration and mileage so the dealer can provide you with a valuation. This valuation can go up and down slightly when the dealer looks more carefully at the condition of the car. Find out more here.

Can I collect the car from a dealership?

No. heycar ecommerce is delivery only. If you would like to visit a dealership you can call or message the dealer, but you will not be able to purchase online  

Where can I have the car delivered to?

You can have the car delivered to any UK mainland postal address (excluding Northern Ireland).

When will the car be delivered?

The car will be delivered within 7 days of completing your purchase (signing your finance contract, or paying for the car).

Who do I come to if there is any issue with my car?

Get back in touch with us here at heycar and we’ll sort it for you. We can sort the situation for you ourselves or with the dealer or manufacturer depending on your circumstances.

What COVID-19 precautions do you take for delivery?

Our deliveries are all COVID secure, including social distancing, use of PPE, full sanitisation of the car and keys before handover, as well as collection and handover happening outside. 

See our full terms and conditions here