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Can I buy a car online in 2021?

Phil Hall

Written by

Phil Hall

Buy a car online

Online shopping has become second nature to us, so why not buy a car online? It's never been easier to buy a car online and this guide will take you through the process.

But why would you want to buy a car online? For many people the simple answer is convenience. With many of us time poor, we haven't got the time to spend weekends wandering round dealer forecourts looking for the right car. It's much better to sit back in the comfort of your own home with a hot drink and find the exact car you're after for the price you want to pay. 

If you're used to buying a car in person and are unsure about buying a used car online, keep reading to find out why you might be buying your next car from the comfort of your sofa. 


Buying a car online: how does it work? 

Different sites have different ways of doing things, with many sellers offering 'click and collect' services that allow you to browse and find a car online, reserve it and then pick the car up in person. 

However, there's now a completely online-only car buying option that means you don't have to travel any further than your front door to get the keys to your new car. Let's take a closer look at buying a car online with heycar.co.uk

With a choice of over 2000 cars, you're spoilt for choice. Whether you're looking for an Audi SUV or a Volkswagen family car, there's bound to be a car to suit you and your budget. Especially as you can refine your search to filter by age, mileage, fuel type (including electric), gearbox and other variables. 

Once you've found your car the buying process couldn't be simpler. Hit the Buy Online button and the checkout process begins, where you'll be guided through the process in a couple of simple steps. 

With heycar you have the choice to either buy the car outright and pay cash (with a refundable deposit of £199 to secure the car) or if you prefer, you can buy the car on finance (either on PCP or HP). The process couldn't be simpler. Once the online application has been approved, all you have to do is sign the order form by email and pay the agreed deposit and first monthly installment. We'll then deliver you car. 

Buying a car online in three easy steps

  1. browse.webp

    Find your perfect car online

    heycar has over 2000 cars in stock online from the likes of Audi, BMW, Mercedes-Benz and Volkswagen, meaning you can find the perfect car for you from the comfort of your home. 

  2. buy_online_£_size65.png

    Complete your online order

    Once you've found your car, the checkout journey begins. Complete your order with a refundable deposit & receive and sign your order form by email. We’ll guide you through each step along the way. 

  3. arrange-delivery.webp

    Your car delivered for free

    With the remaining balance paid, you can then arrange to get your new car delivered anywhere on the UK mainland. The best bit is that you won't have to pay a penny for delivery - it's on us. 

Can I part exchange my car when buying online? 

The short answer is yes, you can part exchange your car when buying a car online with heycar. Once you've found your car and you've started the checkout journey you'll be asked if you have a car to part exchange. 

Simply enter your registration and mileage details of the car you want to part exchange and we'll give you a valuation. You can then use this to offset the cost of your new car. Just bear in mind that the valuation can change a little (going both up as well as down) once the car's been inspected.  

Don't worry if your current car is in the middle of a finance agreement (either on HP or PCP) and you want to part exchange with a new car you want to buy online. We'd recommend speaking with your lender and the supplying dealer to see what's possible. There may be a minimum term in which you can’t switch, but if you're further into your agreement you may be able to get a settlement amount agreed.

Key benefits of buying a car online with heycar

Buy with confidence with our 10 day money back guarantee

We're sure you'll be extremely happy with the car you buy online, but if you're unhappy with the vehicle for any reason once it's been delivered, you have the right to return the car within 10 days under our money back guarantee

A 12 month warranty with every car

All our online cars go through an extensive set of quality checks, are manufacturer approved and come with a 12 month warranty so you can drive away worry-free. 

Free delivery of your new car

It doesn't matter if you find your perfect car at the other end of the country. Buy online and we'll delivery to anywhere on the UK mainland free of charge. 

£50 free fuel to get you on the road

On top of the £250 saving we'll apply at checkout, you'll also get a £50 free fuel card. Just activate heycar concierge - our free car admin service - and we’ll pop your pre-paid card in the post. It's as simple as that.

FAQs when buying a car online

Can I test drive a car if I buy it online?

If you're buying a car online, you can't take it for a test drive. You'll be able to request a video of the car (if there isn't one available already) and there's a dedicated customer service team on hand to answer any questions. 

Can you really buy a car online?

Yes, it's possible to buy a car completely online without setting foot on the dealer's forecourt. From finding your perfect car online, to arranging payment and delivery, you no longer need to leave your home to buy a new or used car. 

Is it safe to buy a car online?

If you buy a car online from a known website like heycar.co.uk or from a legitimate dealer like a manufacturer main dealer, then it's completely safe and hassle-free.  

If you're buying privately or from a small independent dealer, it makes sense to see the car in person – scammers will very rarely meet you in person so alarm bells should be ringing if you can't see the car. Scammers can produce professional looking paperwork that appears to have been sent from a legitimate domain name, so be extra cautious. Known scams will usually be highlighted online, so it makes sense to check. 

Can I buy a car online with cash or finance?

When buying a car online with heycar ecommerce you can pay in cash or can buy on finance (with PCP or HP). Either process couldn't be simpler.

Can I collect the car from a dealership if buying online?

If you find the car you like but really want to collect it in person - you can, but you won't be able to purchase online as heycar ecommerce is delivery only.