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Volkswagen Crafter Review

Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter

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Volkswagen Crafter

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Volkswagen Crafter

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Volkswagen Crafter

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Volkswagen Crafter

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Volkswagen Crafter

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Volkswagen Crafter

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Volkswagen Crafter

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Volkswagen Crafter

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Volkswagen Crafter

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  • Launched in 2017
  • Van
  • Diesel
  • Launch year
    2017
  • Body type
    Van
  • Fuel type
    Diesel

Interested in buying a Volkswagen Crafter?

View Volkswagen Crafter cars for sale
00/10
heycar rating
Versatile, large Volkswagen panel van

Best bits

  • Really easy to drive for such a big van
  • Comfortable and refined, making long journeys more relaxed
  • Excellent cabin design and features

Not so great

  • Noisy rear-wheel drive models
  • Not the most efficient in the class
  • Lots of the great tech costs extra

Read by

Volkswagen Crafter Front Side View

Overall verdict

Volkswagen Crafter Front Interior

On the inside

Volkswagen Crafter Front Side View

Driving

Volkswagen Crafter Inside Van

How much does it cost to run

Volkswagen Crafter Rear Side View

Prices, versions and specification

Overall verdict on the Volkswagen Crafter

"The Crafter is Volkswagen’s headline act in the van world. It’s the biggest Volkswagen commercial vehicle you can buy and one of the most flexible in terms of the sheer different versions on offer."

Volkswagen Crafter Front Side View

In years to come, this generation of Crafter will be a bit of a rarity as it was developed solely by Volkswagen. The previous model was built by Mercedes-Benz, alongside the Sprinter, while, since the launch of this version, Volkswagen has signed a partnership with Ford to create commercial vehicles in the future.


Because of the solely Volkswagen basis for the Crafter that was launched in 2017, the engines and gearboxes are all familiar to anyone that is a student of the brand’s other models. There are four versions of a 2.0-litre TDI diesel engine that also features in vehicles such as the Transporter. It comes with a choice of four different power outputs with 102PS, 122PS, 140PS and 177PS.


In addition to these four engines, there are a dizzying array of different options available on the Crafter. You can choose between front-, rear- or four-wheel-drive versions, manual or automatic gearbox and between three different heights and three lengths. If you can’t find what you need among that lot then an electric version and a crew cab are on the way, to join the numerous conversions on offer.


It’s a very practical van, too, with an impressive load-carrying capacity with the ability to carry up to six Euro pallets and a payload of up to 1,456kg on the 3.5-tonne version. The heavier 5.0-tonne model can carry up to 2,516kg. The load volume goes up to 18.4 cubic metres, too.


There are just the two trims available for the Crafter – Startline and Trendline – but they can be upgraded and personalised in a wide variety of ways thanks to an options list that runs to multiple pages on the official brochure. You still get a decent amount of kit on the Startline, so an options list raid isn’t necessarily a requirement. 


You get a single side sliding rear door, a full-height steel bulkhead, Bluetooth and USB connections, hill-hold control, crosswind assist a driver alert system and city emergency braking as standard. Trendline adds an eight-inch touchscreen with Apple Carplay and Android Auto, cruise control with a speed limiter, a multi-function steering wheel and a wooden load floor cover.


The Crafter’s cabin is a wonderful place, with comfort and quality both available in abundance. However, the driving experience is the real high point. It is surprisingly easy to drive for such a big van, with the steering and visibility making it much more accessible than its size suggests. Technology such as a parking assist system and a rear cross-traffic alert will help reduce the anxiety points for many unfamiliar with driving a van further.


The comfort and technology in the Crafter means that it is a very strong contender in a class that got some very impressive vans on offer in the form of the Ford Transit and Mercedes-Benz Sprinter. The Crafter is a worthy rival to both these, and is an excellent large panel van.

Ready to get your top quality Volkswagen Crafter?

  • All cars come with a warranty
  • Selected dealers only
  • All quality checked
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter

Volkswagen Crafter

2.0 TDI 140PS Trendline High Roof Van

  • 2018
  • 32,000 miles

Manufacturer Approved

  • Sinclair Volkswagen Van Centre Swansea
  • Glamorgan, SA49GW
Price (ex VAT):£26,995
HP: £724.38/mo

Representative example: Contract Length: 36 months, 35 Monthly Payments: £724.38, Customer Deposit: £4,049.00, Total Deposit: £4,049.25, Total Charge For Credit: £3,141.93, Total Amount Payable: £30,136.93, Representative APR: 8.9%, Interest Rate (Fixed): 8.84%

Volkswagen Crafter
Volkswagen Crafter
Volkswagen Crafter

Volkswagen Crafter

2.0 Tdi 177Ps Trendline High Roof Van

  • 2019
  • 27,950 miles

Manufacturer Approved

  • Swansway Volkswagen Wrexham
  • Denbighshire, LL114YL
Price (ex VAT):£30,490
PCP: £501.46/mo

Representative example: Contract Length: 36 months, 35 Monthly Payments: £501.46, Customer Deposit: £4,573.00, Total Deposit: £4,573.50, Optional Final Payment: £12,241.00, Total Charge For Credit: £3,875.60, Total Amount Payable: £34,365.60, Representative APR: 6.9%, Interest Rate (Fixed): 6.9%, Excess Mileage Charge: 2.97ppm, Mileage Per Annum: 10,000

Is the Volkswagen Crafter right for you?

The Crafter is one of the most technologically advanced vans available, with an excellent array of equipment on offer. What is particularly good is that some of this important kit comes as standard. You get crosswind assist and autonomous emergency braking as standard on all Crafters. Others have since started to offer this, but Volkswagen was one of the first to make it standard.


If you don’t want to spend your entire working day in an austere and workmanlike environment then the Crafter shines in this regard, too. The cabin is full of comfortable materials, is well designed and the seats are fantastically supportive. If you are after a large van with all the practical benefits that brings, but that is easy to drive and doesn’t feel that big then the Crafter is nigh-on perfect.

What’s the best Volkswagen Crafter model/engine to choose?

Our choice of engine/trim, why we recommend it and what is best value for money


The engine range is wide and varied in the Crafter but the pick of the bunch for its all-round ability and strength is the 140PS version. It feels less strained than some of the lesser versions and feels well up to the task of hauling a heavy load and towing a trailer.


In terms of the trim, the Crafter shines when it is fitted with some of the excellent technology that it has at its disposal. To really appreciate this van for what it can do, it is better with a few more items fitted to it. The higher Trendline version brings these, and adds a few more things like an upgraded driver’s seat, the eight-inch screen with App Connect and wider opening doors.

What other cars are similar to the Volkswagen Crafter?

The Mercedes-Benz Sprinter is the Volkswagen’s nemesis, with a similar array of technology and equipment available to it. If you want the most modern vans on the market then your shortlist should include these two for sure.


The Ford Transit should certainly be on that list, too, with the most recent update bringing it close to these two in terms of tech and ability.


If you want out-and-out value then the older models in the class will offer more along these lines – the likes of the Renault Master, the Vauxhall Movano and Fiat Ducato are not as modern but will do a good job of hauling loads of stuff for not much cash.


Finally, the MAN TGE is the Crafter with a different badge. MAN is a truck manufacturer first and foremost, though, so you can get a different and perhaps more out-of-hours service offering from it.

Learn more

Volkswagen Crafter Front Interior

On the inside

Volkswagen Crafter Front Side View

Driving

Volkswagen Crafter Inside Van

How much does it cost to run

Volkswagen Crafter Rear Side View

Prices, versions and specification

Interested in buying a Volkswagen Crafter?

View Volkswagen Crafter cars for sale